Voice & realtime.
Voice agents for intake, dispatch, and field use — engineered for noisy rooms, spotty networks, and operators who don't have time for a demo-ware experience. Streaming from end to end.
- ship
- 3–5 weeks
- best for
- intake, dispatch, field ops
- engine
- Claude · realtime · streaming STT/TTS
- handoff
- repo · keys · runbook · call logs schema
What we actually ship.
End-to-end streaming
STT → Claude → TTS, streaming the whole way. First-word latency measured in hundreds of ms, not seconds.
Built for noise
Echo-cancellation, push-to-talk, interrupt-friendly. Works on a loading dock, not just a quiet office.
Call-aware
Claude gets the call context — caller, queue, recent history — and works within it. Tool-use for scheduling, lookups, escalation.
Handoff to human
Clean transfer to a live operator when the agent is out of its depth. Transcript, context, and reason go with the call.
How it fits together.
The skeleton we reach for first. We bend it to your stack; we don't bend your stack to it.
[ caller ] ───▶ ┌────────┐ ┌────────────┐
│ STT │ ──▶ │ CLAUDE │
│ stream │ │ realtime │
└────────┘ └──┬──────┬──┘
│ │
┌────┘ └────┐
▼ ▼
┌──────────┐ ┌─────────┐
│ TTS │ │ TOOLS │
│ stream │ │(sched..)│
└────┬─────┘ └─────────┘
▼
[ caller ]
│
▼
[ human handoff ]Who this is for.
You are —
- You run phone-based intake, dispatch, or field operations at real volume.
- Latency matters. Your callers will hang up on a 3-second pause.
- You need a clean handoff path to a live operator when the agent can't finish the call.
You are not —
- Teams that want a voice demo for a pitch deck.
- Use cases where latency doesn't matter — a text agent is simpler and cheaper.
- Callers expecting a human. Voice AI does not pass as human and shouldn't try to.
Book a call.
30 minutes. We'll tell you if voice is the right shape, or if it isn't.